Terms & Conditions

Terms & Conditions

Last updated: August 2026

By accessing or using the CeraCups website, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. General

CeraCups operates as an online retail store selling curated ceramic cups, mugs, and teacups sourced from third-party artisan suppliers.

2. Products & Availability

Our inventory is limited and curated. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes — slight variations in color or texture may occur due to the handcrafted nature of ceramics.

3. Pricing

All prices are listed in the store currency and are subject to change without notice. Taxes and shipping fees are calculated at checkout.

4. Orders & Payment

By placing an order, you confirm that all information provided is accurate. We reserve the right to cancel orders in cases of pricing errors, fraud, or stock unavailability.

5. Shipping

Delivery times are estimates and not guaranteed. CeraCups is not responsible for delays caused by customs, carriers, or circumstances beyond our control.

6. Returns

Returns are accepted for damaged or defective items within 7 days of delivery. See our Returns & Refunds policy for full details.

7. Intellectual Property

All content on this website — including text, images, and branding — is the property of CeraCups and may not be reproduced without written permission.

8. Limitation of Liability

CeraCups shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These terms are governed by applicable local laws. Any disputes shall be resolved through good-faith negotiation before legal proceedings.

10. Contact

Questions about these terms? Email us at support@ceracups.com.