Terms & Conditions
Last updated: August 2026
By accessing or using the CeraCups website, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. General
CeraCups operates as an online retail store selling curated ceramic cups, mugs, and teacups sourced from third-party artisan suppliers.
2. Products & Availability
Our inventory is limited and curated. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes — slight variations in color or texture may occur due to the handcrafted nature of ceramics.
3. Pricing
All prices are listed in the store currency and are subject to change without notice. Taxes and shipping fees are calculated at checkout.
4. Orders & Payment
By placing an order, you confirm that all information provided is accurate. We reserve the right to cancel orders in cases of pricing errors, fraud, or stock unavailability.
5. Shipping
Delivery times are estimates and not guaranteed. CeraCups is not responsible for delays caused by customs, carriers, or circumstances beyond our control.
6. Returns
Returns are accepted for damaged or defective items within 7 days of delivery. See our Returns & Refunds policy for full details.
7. Intellectual Property
All content on this website — including text, images, and branding — is the property of CeraCups and may not be reproduced without written permission.
8. Limitation of Liability
CeraCups shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These terms are governed by applicable local laws. Any disputes shall be resolved through good-faith negotiation before legal proceedings.
10. Contact
Questions about these terms? Email us at support@ceracups.com.